Resolved -
This incident has been resolved. Kevel Reports that used a "group by day" setting were ignoring the start/end dates chosen and returning all dates. Impacted reports still in a state of "Processing" were marked as failed.
Timeline of the incident is noted below. Any reports generated during this window with "group by day" may need to be re-ran.
Began: October 4, 2024 10:30 am UTC
Ended: October 4, 2024 5:15 pm UTC
Oct 4, 13:34 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 4, 13:08 EDT
Identified -
The issue has been identified and a fix is being implemented.
Oct 4, 12:25 EDT
Investigating -
We identified an issue impacting Reporting. An investigation is underway with our team. We'll keep you updated along the way.
Oct 4, 12:07 EDT