Reporting - delayed data ingestion

Incident Report for Kevel

Resolved

The ingest of historical data has now been complete, and we've been able to confirm data accuracy.

This incident is now resolved.
Posted Aug 12, 2024 - 10:25 EDT

Update

The ingest of the historic data is progressing, and a final update will be provided once we have confirmed that all historic data has been ingested correctly.
Posted Aug 12, 2024 - 09:27 EDT

Update

Our systems are working on reprocessing the historic data
Posted Aug 12, 2024 - 07:18 EDT

Monitoring

Our team is continuing to work on reprocessing the historic data
Posted Aug 12, 2024 - 05:57 EDT

Update

Our team is continuing to work on reprocessing the historic data
Posted Aug 12, 2024 - 05:22 EDT

Identified

We've identified what is causing the reporting data to not ingest correctly, and we're currently working on re-processing the historic data. No data loss has occurred.
Posted Aug 12, 2024 - 04:43 EDT

Investigating

We're currently investigating a delay in reporting data ingestion that started at 8pm UTC, Saturday the 10th August.
Posted Aug 12, 2024 - 04:10 EDT
This incident affected: Reporting.