Partial delivery outage

Incident Report for Kevel

Resolved

The problem has been identified and a fix has been implemented. Ad serving should be fully operational for all customers.

Posted Apr 28, 2023 - 15:22 EDT

Update

We are continuing to investigate this issue.

Posted Apr 28, 2023 - 15:21 EDT

Update

Traffic from the affected servers has been rerouted and ad serving should be live again for affected customers. We are investigating the cause of the underlying issue.

Posted Apr 28, 2023 - 15:14 EDT

Investigating

We are currently investigating delivery issues for a small portion of our customers beginning at around 14:30 ET / 18:30 UTC

Posted Apr 28, 2023 - 15:12 EDT

This incident affected: Ad Serving.