Balancing/ event count delays
Incident Report for Kevel
The delays have been resolved. An issue with an upstream provider created a backup of event (click, impression, conversion, etc.) data. We identified the issue and processed the backed up data.
Posted Mar 16, 2021 - 16:30 EDT
The delayed data has caught up and we are monitoring for any additional issues.
Posted Mar 16, 2021 - 16:13 EDT
We've identified the issue and are implementing fixes for the delays.
Posted Mar 16, 2021 - 15:51 EDT
We are currently experiencing delays in updating balancing for ads and updating event counts in the UI and Real Time Reporting API. We are investigating the issue.
Posted Mar 16, 2021 - 15:37 EDT
This incident affected: Ad Serving and Management UI.