Degraded Performance (Management UI/API, Reporting UI/API)

Incident Report for Kevel

Resolved

This incident has been resolved.
Posted Dec 07, 2021 - 21:08 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 07, 2021 - 20:32 EST

Update

We are still having issues with our cloud provider but are implementing workarounds to help mitigate the issue. We will continue to monitor and update.
Posted Dec 07, 2021 - 19:35 EST

Update

We are still having issues with our cloud provider but are implementing workarounds to help mitigate the issue. We will continue to monitor and update.
Posted Dec 07, 2021 - 18:57 EST

Update

We are still having issues with our cloud provider but are implementing workarounds to help mitigate the issue. We will continue to monitor and update.
Posted Dec 07, 2021 - 18:14 EST

Update

We are still having issues with our cloud provider but are implementing workarounds to help mitigate the issue. We will continue to monitor and update.
Posted Dec 07, 2021 - 17:00 EST

Update

We are still having issues with our cloud provider but are implementing workarounds to help mitigate the issue. We will continue to monitor and update.
Posted Dec 07, 2021 - 14:52 EST

Update

We are continuing to work on a fix for this issue.
Posted Dec 07, 2021 - 14:51 EST

Update

We are continuing to work on a fix for this issue.
Posted Dec 07, 2021 - 11:19 EST

Identified

Our hosting provider has identified the issue and is working towards recovery.
Posted Dec 07, 2021 - 11:17 EST

Investigating

Kevel seems to be impacted by a possible hosting outage. We are currently investigating the issue.
Posted Dec 07, 2021 - 11:06 EST
This incident affected: Ad Serving, Management UI, and Management API.