Reporting API + UI: Delay in generating reports

Incident Report for Kevel

Resolved

This incident has been resolved.

Posted Aug 09, 2023 - 16:41 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 09, 2023 - 16:05 EDT

Identified

We identified an issue preventing the generation of reports for API and UI users. The source of the issue has been identified, and the system is working to resync data.

Posted Aug 09, 2023 - 15:44 EDT

This incident affected: Reporting.