Partial delivery outage (related to earlier outage)

Incident Report for Kevel

Resolved

This incident has been resolved.
Posted Apr 28, 2023 - 20:21 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 28, 2023 - 20:02 EDT

Investigating

We are continuing to actively investigate these issues. A small percentage of customers may be seeing delayed ad serving
Posted Apr 28, 2023 - 19:20 EDT

Update

The issue has been identified and a fix is being implemented.
Posted Apr 28, 2023 - 18:43 EDT

Identified

While outages have been resolved, we are seeing some increased delivery times for a small portion of our customers. We are continuing to investigate this.
Posted Apr 28, 2023 - 18:14 EDT

Monitoring

We have finished implementing a fix for the subset of customers who were experiencing ad serving issues. We are monitoring those changes now.
Posted Apr 28, 2023 - 17:51 EDT

Update

The fix is in the process of being implemented. We will provide further updates shortly.
Posted Apr 28, 2023 - 17:29 EDT

Identified

We have identified delivery issues for a small portion of our customers related to our earlier incident. We are moving forward with a fix and will update when it has been fully implemented.
Posted Apr 28, 2023 - 16:44 EDT
This incident affected: Ad Serving.