Reporting discrepancies + outage

Incident Report for Kevel

Resolved

We have successfully re-ingested all reporting data for the September 20. Users should be able to see data in their reports for that day.

Posted Sep 20, 2021 - 18:12 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 20, 2021 - 17:36 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 20, 2021 - 16:59 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 20, 2021 - 16:37 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 20, 2021 - 16:08 EDT

Identified

Reporting data between 1pm and 3pm GMT today (Sept. 20) have been identified as missing from our reporting logs. The issue has been identified and will be remedied shortly. There will be a brief period during the recovery when Reporting requests will not return anything.

Posted Sep 20, 2021 - 15:30 EDT

This incident affected: Reporting.